Cleartrip — jet airways flight antedating without consulting

 
2 Reviews
 midhunvs on Nov 12, 2017
Me and a friend of mine booked round trip ticket from muscat to kochi and back. Details as below.
1.
Passenger name : james joseph.
Trip id - [protected].
Mct - cok (29-dec-2017) and cok - mct (06-jan-2018).
2.
Passenger name : midhun velarakath thody saseendran.
Trip id - [protected].
Mct - cok (29-dec-2017) and cok - mct (06-jan-2018).

Now it is found that the return flight on 06-jan-2018 is antedated to 05-jan-2018. This happened even without consulting or informing us.

We are going for a short trip to india and for many important commitments
Specially on 05th-jan -2018 we have an important assignment.

As on today's date (11-nov-2017 10.30 pm) cleartrip website shows no change but jet airways website shows a change in return ticket.

So it is requested to look in to this matter and amicably solve it by keeping our ticket on 06th - jan-2017 only.

Its a matter of grave concern as a customer; that tickets are antedated without informing; many appointment for which we are going cannot be fulfilled.
Expecting to hear from you asap.
1. James joseph - +968 92630635. - jamesposeph@act. Edu. Om
2. Midhun v s - +968 99794377. - midhun. Vs66@gmail.com.

Complaint Status


[Nov 12, 2017] ClearTrip customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Hi last week i booked ticket trz-singapore using srilankan air l
my trip id is 17110231882.May i know your side any charges apply for that booking because srilanakan air line show the charge is vary from you. I have attached the proof of image

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