Cleartrip — money deducted from my bank account but didn't receive any bookings confirmation

Address:DISTRICT AND SESSIONS COURT, GYGALHSING, WEST SIKKIM , PIN CODE-737111

On 05.08.2019, i tried to book an air ticket, after all the process amount got deducted from my account but not got any confirmation from cleartrip. I got an sms from bank saying your a/c xxxxx is debited with rs. 12270.00 on 05.08.2019 05:42:22 at pur/cleartrip privatelimi/mumbai.
Now i am unable to contact cleartrip as i don't have any trip id.
Please kindly look into this matter.
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