Cleartrip — money deducted from my bank account but not refunded

Address:500090

On 28 june 2019 i tried to book my flight tickets thought cleartrip app, then after the payment of rs.5, 462/- successfully done to cleartrip (Ref. No.[protected]gag) for airasia flight i5-1518 neither ticket i'd nor ticket confirmation details were sent to me.
I hope you would make this issue resolve as soon as possible and implement my refund to my source account.
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I tried to book tickets from Goa to Hyderabad on 28 June 2018 through your app .later my money has been deducted and no tickets were sent .Not even ticket I'd
Please refund my money to the source account.

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