Cleartrip — money deducted without service | |
I tried booking flights on 21st november via the cleartrip website from hyderabad to kolkata for the dates of 20th december and 5th january. On payment, my money got deducted through the payu getway, but the site quoted status pending and did not assign me a trip id. I confirmed with my bank that my money has been deducted, but i cant find any instance of the trip anywhere on the website. Additionally, the customer care department is not entertaining me without a trip id. Attaching the bank message from hdfc:
Was this information helpful? | |
|
ClearTrip customer support has been notified about the posted complaint. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
10%
Complaints
3042
Pending
0
Resolved
287
View all 3042 ClearTrip reviews & complaints
+91 22 4130 0300
+91 95 9533 3333 (Support)
DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
View all ClearTrip contact information
Post your Comment