Cleartrip — money not refunded for airline booking

Address:

753001

I had booked a two-way ticket from bhubaneswar to mumbai on 17th april 2019 and at the time of payment although the said amount had deducted from my bank account but the booking was not successful. Then i contacted customer care and got to know the amount will be refunded within 4/5 working days.

After that i have been in touch with costumer care of clear trip many a times but all the time, they replied like the amount has been initiated for payment and till now not get it. When i asked after the time period of refund they said to submit my bank statement for the period and in turn they sent a referral code to check with bank winch the bank employee didn’t found valid and again on quarrying they had given an arn no. And insists to submit again to the bank in a particular "charge back form" which is still invalid from the bank point of view

So, by this their intention seems to be very clear to cheat the money and harassing people which is very is bad enough to defame them