Cleartrip — my amount rs 26253/- debited but didn't get any booking confirmation of flight tickets

I have tried to book flight tickets from Chandigarh to Pune ( flight INDIGO 6E-842 from IXC 12:05 to 13:10 DEL and INDIGO 6E-286 DEL 17:55 to 20:00 PNQ for 3 travelers) for dtd 24/07/3019 through on line booking from Cleartrip Pvt. ltd Booking Date is 22/07/2019. Amount of Rs 26253/- has been deducted from my account at time appx 02:12 pm dtd 22/07/2019 during online booking at place (Talwara, Distt. Hoshiarpur, Punjab) but tickets has not booked. The following message shown by your firms after make payment through debit card of State Bank of India ( debit card ending 4583)

"Oops, your booking didn't go through
Sorry, we were unable to confirm your booking. we know it's annoying, but it happens.
There's no need to worry, we promise to call you within the next 4 hours to book the same
We strongly recommend you do not try booking again, this may result in a double charge to your credit card."

After waiting for 4 hours i.e. now at 7:30pm dtd 22/07/2019, No response or no reply or no phone call received from your firm regarding confirmation of tickets, nor the Refund( if ticket has not booked). As the tickets has not booked there is no trip ID but when I call your customer care no. [protected] the very first question asked to enter your trip ID, so i couldn't talk to the customer care.
I also contact the Indigo customer care no. [protected] regarding the booking of tickets from Chandigarh to Pune at 16:32 and 17:30 hrs on dtd 22/07/2019. They told that no booking has been done by my name till now. So i requested to resolve the above said issues/problems as soon as possible. Please let me know the current status of booking. If booking is not possible than let me know immediately so that I could make another alternative to go to PUNE on dtd 24/07/2019 and than My money may please be refunded as soon as possible within time.
My SBI Account no. [protected] IFSC code is STBP0001214
My Name is Vishal Sharma. My contact no. is [protected], [protected] and Email address: [protected]@gmail.com.
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