[Resolved]  Cleartrip — my difference in the ticket refund money is not received

Hello,
I had booked my international flights through cleartrip. After around 25 days due to a personal problem, i had inquired with them about the refund details. Immediately i got an email stating i will get a refund of rs 32172 if the entire booking is canceled. I canceled my entire booking on the same day. After canceling the tickets i got an email saying i will get a refund of rs 27176 instead of 32172. I have been following up with cleartrip but every time i call them, they reply saying they need 24-48 hours which never ends.

I am attaching all the related emails for reference. Request you to look into the matter as early as possible.
Note ticket booking date - 5th aug 2019, cancellation date: 3rd sep 2019