Cleartrip — no contact method apart from toll free number

Website:Cleartirp.com

I lost my emails containing e-tickets with trip-id unfortunately. While calling at their toll free number ([protected]), it asks to enter trip-id for further assistance. Threre should be some option so people without trip id also can contact if needed.
Also their is no official mail id to contact the company support team. I need to contact them for my tickets copy but i am not able to do the same.
Please help.
Thank you
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I paid for Del to Mumbai flight and my money got deducted but refund has not come.
Kindly let me know by when will I receive my fund!
Order Id
[protected]

Transaction ID [protected]

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    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
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