Cleartrip — non cooperation

Address:

4502, ATS GREENS II, SECTOR 50, Gautam Buddh Nagar, Uttar Pradesh, 201307

It was a typo error that i booked my wife's (Sapna khandelwal) ticket from delhi bangalore by sg 8719 (Pnr o8ul9p) on 21st november instead of 21st dec.

Airlines when contacted directed me to cleartrip and cleartrip is now directing me to airlines. What for cleartrip is charging money?
If they can't help us in such occasions then when. Paying exorbitant charges and getting the date changed is not something which can be done online and cleartrip is not required for that.