Cleartrip — non payment of refund

Website:clear trip

My trip id is [protected]
I had booked flight ticket for mumbai to kozhikode on 29 august 2017 by indigio airlines through clear trip. Due to incessant rain the flights were inordinately delayed and i was given the offer by indigo airlines to cancel the ticket without any penalty. I was informed by the airlines that they had deposited rupees five thousand three hundred and eight into the account of clear trip to pay me back. I have not received the amount till date. My repeated request to clear trip to pay back has been waste.
Please pay me back the amount at the earliest.
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