Cleartrip — non refund of fare after cancellation of flight even after 43 days of cancellation.

My trip i'd [protected] coimbatore to chennai one way flight scheduled on 21.10.18 cancelled by alliance air. Ticket was booked through clear trip and cancelled also well in time ie 19.10.18 the date of intimation about cancellation. Clear trip has not refunded the amount of rs 4130.00 though i am getting different commitments from them. This is in spite of my various reminders by mails and telephonic calls. Request for immediate refund and confirmation without lapse of anymore time. Customer care was not supportive and clueless all through. Please remember that the cancellation was not because of my decision but because of the flight cancellation by the service provider, alliance air.