Cleartrip — non refundable of money

I book my ticket namely Athar Hassan from Srinagar to Delhi on 15 Jan, travel date 25 Jan 18 and PNR.W9GZ6V.

But I cancelled the same ticket and confirmed from indigo customer services regarding cancellation...

Indigo customer care told that they had already refunded money to Cleartrip company and they will refund you within 3 to 5 working days.

But till date I don't got the money..
Plz do needful.
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