Cleartrip — not getting refund from cleartrip for the flight that was cancelled by airlines

 
1 Review
Mumbai, Maharashtra, India
 [email protected] on Feb 15, 2019
I booked the airitaly flight with cleartrip with below details

Trip id:[protected]
Booked on: 17th dec 2018
Departing on: 07th apr 2019
Returning on: 04th june 2019.

My tickets were cancelled on 8th feb 2019 because the airlines cancelled the flights. I have been keep calling the clear trip customer care to get my refund so that i could book another flight for the same dates.

Earlier they said that airline has confirmed that the flight has been cancelled so the refund will be provided within 5-6 working days but now they are saying that refund will be provided after 40-45 working days that too once ra is approved.

Being as customer how would i know what is ra (Return authorization) i am not able to book another flight since they are not refunding the money for the cancelled flights.

Please help!!

not getting refund from cleartrip for the flight that was cancelled by airlines

Complaint Status


[Feb 15, 2019] ClearTrip customer support has been notified about the posted complaint.
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    Cleartrip - not getting refund from cleartrip for the flight that was cancelled by airlines