Cleartrip — not informing me about cancellation of my air ticket and loss of huge amount

Website:www.cleartrip.com

I booked a ticket using cleartrip from kuwait to kochi and vice versa. Unfortunately due to change of plans i cancelled my return ticket kochi to kuwiat ticket and rebooked for another date. Just before two days of my onward journey they called me and informed me that as per their policy my onward ticket is also cancelled. I faced a huge loss and for another booking i had to pay triple the price of my new onward ticket as the travel date was so close to the booking date.

If at all they made a call and informed me about the cancellation of onward journey on the same day that i initiated cancellation, i would have just lost cancellation charges.

They did not inform me at the proper time

Solution

Kindly help me to gain my full cancellation charges for that particular ticket and provide me a compensation for the losses i faced.
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