Cleartrip — payment made but confirmation not received

I was booking a ticket through the cleartrip app. After the payment of rs 27228/- with ref#igagoheet3 on 10th july 2019 was made, the app crashed. It shows money is deducted from my account, however, there are no details shown on the cleartrip app or any email. I dont have a trip id and no way to contact customer care due to this. Need a solution for this immediately. I have been a continuous cleartrip user and never faced this before
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