Cleartrip — payment went through but it shows a transaction error from cleartrip

 
2 Reviews
201, Canara Mansion, Bangaluru, India
 sundararajk on Apr 15, 2019
Sundararajan k
2:28 pm (6 minutes ago)
To customersupport

I try to book a flight from bangalore to chandigarh, two-way, i was paid through net banking.
After giving all the details the amount got deducted from account but the site got errored out and there was no ticket booked.

Date and time: apr 7, 2019, 8:42 am
Transaction id:[protected]
Bank: axis bank
Amount: 10468
Info: inb/[protected]/payu.in/

Booking email id: [email protected]

Complaint Status


[Apr 15, 2019] ClearTrip customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    4%
    Complaints
    1556
    Pending
    30
    Resolved
    45
    phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    location
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    Cleartrip - payment went through but it shows a transaction error from cleartrip