Cleartrip — payment went through but it shows a transaction error from cleartrip

Address:201, Canara Mansion, 560005

Sundararajan k
2:28 pm (6 minutes ago)
To customersupport

I try to book a flight from bangalore to chandigarh, two-way, i was paid through net banking.
After giving all the details the amount got deducted from account but the site got errored out and there was no ticket booked.

Date and time: apr 7, 2019, 8:42 am
Transaction id:[protected]
Bank: axis bank
Amount: 10468
Info: inb/[protected]/payu.in/

Booking email id: [protected]@gmail.com
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Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank

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