Cleartrip — refund against flight cancellation for jet airways

Address:

400101

I have purchased jet airways tickets on (travel date[21/05/19] from mumbai to varansi in April Month, but due to jet flight cancellation I requested to clear trip for a full refund. Now it is almost 2 months, but still I didnt get any final confirmation from them. I have to buy some other flight tickets for the same travel, but the fare is almost double now than the old fare. The mistake is not ours but still they are not taking any responsibility for that.. I came to know that, my friends got full refund, who bought tickets from local travel agents or direct from jet airways within 10 days time...