Cleartrip — refund claim issue | |||
I had booked a flight ticket for two persons from hyderabad to melbourne dated[protected] and sydney to hyderabad dated[protected] through cleartrip for rs 1, 69, 512/-. I had requested for cancellation of tickets as i couldnt get my visa. I was promised that i would be charged a flat amount of rs 23, 000/- towards cancellation and the balance amount i. E rs1, 46, 512/- would be refunded to me within 10 days time. But since then i have been calling and they only say that our team is checking call recording ans shall get back once it is clear. Kindly look into the matter and help me claim my refund. Herewith i m attaching a proof of tickets for your reference. Was this information helpful? | |||
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ClearTrip customer support has been notified about the posted complaint. | |||
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+91 95 9533 3333 (Support)
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my travelling date was 23 feb 2018 from mum-nadi and on 17 mar nadi to auckland and on 25 mar 2018 from auckland to mumbai
after some days passed i got message from fiji airways that my flight for NADI to AUCKLAND IS CANNCELLED and they reshechuleed for next day .
i denie for this changes through my booking agents i.e. cleartrip
and cleartrip told me, then you can cacelled your trip,
so i requested for canclled whole trip . they canclled and processed for refund on 21 Feb and gave me conformation for this cancelation refund money i.e 82746/- rupees ( my booked ticker was with RS 89173/-)
i agree for this refund and requested for refund
i got mail from cleartrip that your refund will be transfered to your bank within 5-7 days, but still not getting my refund, when i contecte to cleartrip C C she said always, still we are not getting ANY REWART FROM AIR INDIA/ FIJI AIRWAYS, IT WILL TAKE 45 days for that
and ' ye bat hamne aapko cancelled karte waqt batayee thi ", per mujase aisa nahi kaha gaya tha, even in replyed mail by cleartrip clearly mentioned it will take 5-7 days, when i asked to her for NODEL OFFICER CONTECT NUMBER/MAIL, SHE SAID WE HAVE NO ANY OFFICER IN THIS POST YOU CAN CALL HERE OR SEND MAIL AT COUSTERMORE SUPPORT only
TO DAY IS 10 march 2018 and still not any reply from cleartrip
My NAME IS DILIPKUMAR MY CONTECt NUMBER :[protected]
mail id: [protected]@gmail.com