Cleartrip — Refund for hotel booking

Address:	Rajkot, Gujarat, 361002
Website:	[email protected]

Hello sir,
i am ashmeet singh chandok residing in jamnagar(guj) had booked room in hotel classique at rajkot from 31st to 1st jan 2017 i.e 1 day tariff was rs1976 cleartrip is id is [protected] and voucher no is CHMM-8237626. I had gone there with my guest and asked the manager Mr. Jay that i had already booked room via cleartrip first he told me that id of couple is not same i mean to say last name of both the ids are not same so they cannot allot the room further he also said room is not available he was very rude in tlking with me. After all this i had contacted twice to cleartrip for refund bt i dint got any response. i need my money back as i had not got the room. kindly do the needful. Thankyou