[Resolved]  Cleartrip — refund is zero

I have cancelled the flight indigo customer care and they gave the acknowledgment of the cancellation and assured me that the amount will be refunded as it was a refundable ticket,
When i called cleartrip they said that "0" refund has been processed which is ridiculous.
This kind of fraud is not expected from cleartrip.
Kindly look into this and refund my amount asap.

Name: priya singh
Reference number: ukuztx
Number: [protected]

Date: 25/09/2018

From hyd to blr