Cleartrip — refund not processed

Address:	Bangalore, Karnataka, 560068
Website:	Cleatrip.com

Trip id - [protected].

I cancelled my round trip route bangalore - delhi on 31st august and asked for a refund to my clear trip wallet. The email i got for cancellation confirmation said the refund will be processed within one day! They also recommended a wallet reimbursement for faster claims settlement. Today is the 3rd day and i don't have any reimbursement nor has it been processed.

I called customer care twice and they said it was a technical glitch and i should get the amount in my wallet in the next 4 hours! It's been 24 hours after the complaints and no money has been credited.

I just want to highlight that cleartrip charges a convenience fee for any service but we don't see that quality of service. Unfortunately the indian consumer rights are so pathetic that these organisations can get away with any nonsense.

I need assistance and i will do whatever it takes to nail such unscrupulous practices.