Cleartrip — refund not processed for 5 months

Hi,

I had purchased a return ticket on 10apr19 to baku through cleartrip which was cancelled by the azberbaijan airlines. The cleartrip id[protected]. Two of my other friends booked the flight at the same time for same date as we were traveling together, where they have got the refund a month back for my refund hasn’t been processed. I have called cleartrip so many times and they don’t have any answer to the delay of 5+ months on processing the refund.

Need your help in getting this processed without any further delay.