Cleartrip — Refund not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:CLEARTRIP.COM

Hi,

I tried to book a rail ticket on 20th feb, 2017.However, after making the payment through debit card, the message came "oops, your booking did not go through".I still have not received the refund amount Rs 622. I have attached the screenshot of the same.

I request you to kindly look into the matter.

Thanks
Rahul Chaurasia
[protected]
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Cleartrip — Money not refunded -Trip id:- 16122526616

United Arab Emirates -Abu Dhabi

am still waiting for refund. I called the customer care number, they are telling me call after 24 Hours, every time the same answer since Dec 29 2016. That's not a reasonable expectation at all; Its really bad.. I will think twice before using Cleartrip now.
I siba kishor roy medhi.i book two air ticket on 20march 2017 from guwahati to new delhi.all payment prosess r fulfild.payment also debet from my account two times.amount is 6803+6803.but ticket is not found.what happen i dont know.plis solve my problem urjently.

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