[Resolved]  Cleartrip — Refund not received

Address:Gurgaon, Haryana

I made a payment of Rs. 29, 571/- on 10.7.2014 at 07.47pm for booking an Air Ticket from Delhi to Colombo (Sri Lanka) for Travelers name Mr. Alok Sagar & Mr. Saurabh on the basis of an email from your representative (on contact no. [protected]) which contained a payment link. The transaction was successful (Transaction ID[protected] & bank Ref. no.- [protected]) but the Air Ticket could not be booked due to any reason. Now we are following up for the refund of such payment but couldn`t getting any satisfactory revert and confirmation for our refund amount. Please arrange to resolve the matter ASAP. Regards, Jyoti Chawla [protected]
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Aug 14, 2020
Complaint marked as Resolved 
ClearTrip customer support has been notified about the posted complaint.
Jul 18, 2014
Updated by PT Infotech
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Jyoti Chawla - We apologize for the inconvenience caused to you.

As per our records, the entire amount of Rs29, 571/- has been refunded back to the same mode of payment from our end on 16th July'14. Please allow 4-5 business days for your bank to get the amount reflected into your account.

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