Cleartrip — refund not received waited for more 3 months

Dear sir,

Good morning, please help me on below issue from cleartrip i am really frusted from their service.

Trip id:[protected]
Travel from dubai to chennai to dubai (Emirates airline thru cleartrip)

Onward: 13th may 2019
Return: 28th may 2019 (Amendment date against 17th jun 2019)

My actual travel plan to india is on may month that is 13th may 2019 to 20th may 2019.
But my amendment date of ticket is booked wrongly by the cleartrip employee as 28th may 2019. So i cancelling the ticket on 23rd april 2019 on cleartrip site and it shows to wait for 5 to 7 days. After week called a customer care for my refund and they asked me to wait for 45day den after 5 to 7 working we will refund your amount.

I have called them after ~50days and they told that they are waiting for clearance from airlines to refund and asked me to wait next for 48 hours for our response.

Above sentence is repeatedly they are saying of every week i am following up from ~50 days of wait. Today[protected] also called them they told me the same reason. I am really frustrated against this issue they wont call back or any mail i didnt received from them.

Alomost 3 months is over i purchased my ticket throught credit card and i paying interest for last two month for those credits. My question is i have purchased my air ticket through cleartrip they have to refund and why i have to wait for airlines reply. They are customer of emirates airlines they have to wait for their refund application. They committed me to pay next 45 day from the cancellation but they blame on airline on my refund.

I dont know how about emirates airlines but i can say they are very good in service with customers. I am also reached them to ask above issue, they said that it can be replied by cleartrip they have to refund not by us.

Please solve me on above issue, i request to make full refund of my air ticket without any deduction. Please please please... I am really frustated...

Regards,
Anandbabu r
+[protected], +91 [protected]
[protected]@yahoo.co.in