Cleartrip — refund or credit shell is not initiated

[email protected]

from Bengaluru, Karnataka

Address:

Bangalore

Hello,
I have booked ticket for my daughter on 28th Mar, 20, which has been automatic cancelled due to Corona virus issues. Now, we got confirmation from flight vendor (Indigo), that Credit shell has been issues INR- 3671, however there is no information from Cleartrip, neither they are picking phone on Customer care. There is no process for booking same ticket on another date using Credit shell. Need support from dealing with cleartrip kind of companies.

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Comments

Pranavprakash

I cancelled my ticket on feb14th
I haven't received any credit shell refund from Cleartrip which I am supposed to receive . All their lines are engaged and none of their executive are providing adequate support. Expecting a call back soon from Cleartrip

sdshol

I had booked a round trip ticket to Trivandrum-Delhi-Trivandrum through Clear trip. But due to some reason Indigo had cancelled the return flight from Delhi-Trivandrum (6E-2113). I also go the ticked cancelled through Indigo and they provided me with a credit note. But I have still not received the amount credit to my account from M/s ClearTrip. Attached here with copy of Credit note received from Indigo and copy of Ticket.
Trip ID Ref.:[protected]
Cancelled Trip:- New Delhi to Trivandrum (6E2113 DEL-BOM & 6E231 BOM-TVM)
PNR:- MQ7RVX