Cleartrip — refund payment not deposited in my bank account

I booked ticket for six persons from bhubaneswar to port blair and back vide trip id[protected] and pnr sdu3fc. Indigo cancelled the flight from bhubaneswar to kolkata. Hence, i was compelled to cancel the flight. Indigo intimated me that an amount of rs.32, 256/- has been processed as refund amount on 24th february'2019. The booking was done by vikas yesane of your office.in the mean time 28 days have passed but no amount is deposited in my account. Please take necessary steps to deposit the refund amount of rs.32, 256/- in my bank account.