Cleartrip — refund pending since 25 days

 
1 Review
www.cleartrip.con, India
 Rajeshroma on Apr 4, 2020
I have cancelled my flight via cleartrip on 13/03/2020 since the airline air india rescheduled my flight without my approval. I received an email from cleartrip customer service saying that i will recieve my refund of rs 45386 by 28/03/2020 which i have not yet received. The airline and cleartrip customer service do not respond and they are saying that it will take 60 days more for refund. I need this money urgently as required for my daily chores due to lockdown. Please help and resolve this issue

refund pending since 25 days

Complaint Status


[Apr 04, 2020] ClearTrip customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    4%
    Complaints
    2117
    Pending
    3
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    73
    phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
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    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    Cleartrip - refund pending since 25 days