[Resolved] Cleartrip — regarding hotel booking agent

 
2 Reviews
Mumbai, Mumbai City District, Maharashtra, India
 Ekta Khanna on May 16, 2018
We have booked hotel 3 rooms of silver sand beach resort by clear trip for 2 nights dates 13.5.18 till 15.5.18 in the name of mr. Ashok khanna. Booking agent name was navin raj. He asked for full payment in advance which we did. Somehow the amount payed was more then required. He said it wud be refunded but it never came. The agents are fraud. Clear trip should monitor their agents to save people from unnecessary troubles. As they make a happy trip the most troublesome ones.
Really bad experience of clear trip hotel booking.

Complaint marked as Resolved May 16, 2018

Complaint Status


[May 16, 2018] ClearTrip customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I have booked ticket from new delhi to mumbai of spice jet 9:30 service on 20 may 2018. Required payment has been deducted from my account. transanction details attached below.please send my ticket immediately.

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    Cleartrip - regarding hotel booking agent