Cleartrip — sheer negligence and lapses causing huge loss and harassment

Address:

Kolkata, West Bengal, 700033

I booked 2 tickets for delhi to calcutta by jet airways flight at 2.30 on 03.06.2018 through your company on 26.05.2018 online on payment of rs. 14904.00 but i only got one sms "trip id :[protected] 03 june, 2018, 02:30 airways 963 pnr : dbbthc". Expected the mail and the browser link for details of my ticket. Since nothing was communicated me & my wife was not allowed to enter into the airport area in delhi for collection of boarding pass for want of details and names of the passengers. I was stranded overnight and came to kolkata by spice jet flight at 5.55 a. M after purchase of tickets against payment of rs.14904/-. This was entirely due to your sheer negligence and callausness for which we had suffered mentally, physically and economically & as you are liable to pay rs.14904/- in addition with rs.22788/- plus rs.4200/- for hotel charges and rs.2, 00, 000/- as compensation.