Cleartrip — ticket booking complaint looking for refund

Address:

DUBAI UAE, 0088

Hi Team,

I Booked my ticket on 22 Dec 2019 form clear trip app from Mumbai to Dubai.

While doing booking two time transaction got failed and i was unable to book the tickets. Then i tried doing booking by changing flight and changing currency in Indian rupees and booking successfully done.

I traveled to Dubai on 22 DEC 3.30 EMIRATES FLIGHT my trip Id is[protected].

When I reached back Dubai then for one ticket whose transaction got fail amount deducted from account so i thought it will refund in few days may be, but i am still waiting for that.

I am keep calling fro support to clear trip cc someone Neha and Amit but every time they are no responding properly while putting of waiting they just disconnect call.

I wrote fro support on cleartrip app as well. no responses.

Requesting you please REFUND MONEY AND PLEASE GO THROUGH SCREEN SHOTS PROPERLY FOR TRANSACTION FAIL PROOF.
I got ONE SMS that my transaction is unsuccessful and click for refund on given link, when I am clicking on that it showing this connection is not private and i cannot reach to web page. Screen shot attached Below. trip id for deduction is[protected]

I am fed up by keep calling to cc hope this complaint will help me out, kindly do the need full.

I hope for refund i don't need to consumer forum for this matter.

Contact name- [protected].

Thanks