Cleartrip — ticket no send but money deducted

Cleartrip — ticket no send but money deducted

M mathematicsnehagupta from Gurgaon, Haryana

Yesterday (23 sept, 2018), i bought one way air ticket from delhi to bangalore flying on 19 oct, 2018 via clear trip website. The eticket was supposed to be send to [protected]@gmail.com. The ticket has never been send, but money has been deducted from account. The reference number for the payment is :[protected] Either refund my money (Rs.4811) immediately or send the eticket to bhushan dev gupta with email id as [protected]@gmail.com Was this information helpful? No (0) Yes (0)
ClearTrip customer support has been notified about the posted complaint. Sep 24, 2018 Updated by mathematicsnehagupta Calling to the customer service is no. Reason : In the beginning of the call itself, the recorded voice asks for the trip id. But even after successfully payment, clear trip didn't issue any ticket or trip id. So i can not even start the customer service call, unless I provide them with trip id, which was never issued to me! Sep 24, 2018 Updated by mathematicsnehagupta After Consumer Complaints forwarded my complain to ClearTrip, I got an email from a random person (raju.[protected]@yahoo.com) asking me to give him my contact number. After giving my contact details, a random person calls me and says my ticket got cancelled, so I have to rebook. The amount will be refunded back to my account. He started asking me my debit card details. Now, I do not know the authentication of this person. So, I asked him to email me from his official id, to which he refused. This looks like a complete fraud!
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