[Resolved]  Cleartrip — Trip ID : [protected] - they are not changing the bookings done

Address:

Bangalore, Karnataka

i have booked a round trip in this id Trip ID : [protected] from Bangalore to Dehradun via Delhi. (19th October 2014 from Dehradun to Bangalore and 26th October 2014 from Bangalore to Dehradun) and paid the amount in full and got confirmation. now i wanted to make changes in my return to postpone the return by one week and was ready to pay the difference amount, called this so UNPROFESSIONAL call centre of cleartrip 3 times today with each of the call was on almost 15-18 minutes in which they spoke to me for a minute or so but a long holding call with just music. after 3 calls and after talking to atleast 6 different people in the team, they now say that I HAVE TO TALK TO THE AIRLINE directly. if that is the case why should i book tickets in cleartrip by paying them extra, if they are not able to make changes in the reservations or even have a courtesy to help, even though i was ready to pay the differential amount for a flight which is almost more than 2 months to take off from today. This is a very bad service and i never use this site again...if they are reading this they can check my logs in their site for the amount of bookings that i have done with them...will never use this site again and also inform all my friends to not to use...