Cleartrip — trip id [protected]

This is to inform you that i have cancelled my flight booking due to qatar situation recently last june 2017.
This cancellation has now reached more than two months and there been no re reimbursement so far.
I have spoken to your agent on the phone and advise to keep waiting as the airline did not reimburse the money...
I was informed that policy states 45 days before the money are refunded
(Agents have spoken to pratam shariif and christian was the last agent i spoke. Promised to call me back after 48 hours but has not replied back