Cleartrip — trip id[protected] | |
We recently booked return flight tickets from london heathrow (Lhr) to vienna (Vie) via cleartrip (Ticket id[protected]. The outward flight had no checked in baggage so we additionally paid for one piece online. The e-ticket (Attached) specifies that the return flight from vienna to london had one checked-in bag as part of the ticket. However, on arrival at the airport, we were told that there were no bags paid for - we were charged 40 eur to check-in the bag. This is clearly an error on cleartrip's part. If we were informed in advance, we could have paid for the check-in baggage online and saved the charges at the airport. Moreover, if the ticket does include one piece, we have been incorrectly charged for this by austrian air. We would like to request a refund for the 40eur (Receipt attached). Yours sincerely, Krishnakumar Was this information helpful? | |
ClearTrip customer support has been notified about the posted complaint. | |
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Comments
Where is my refund?? Trip id-[protected], PNR-OBP6E4 .STILL NOW I DIDNT receved my cash refunded.when will i get my refund
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