Cleartrip — trip id[protected]

Address:	Mumbai City, Maharashtra
Website:	Www.cleartrip.com

Hello
I have booked the flight banglore to kholapur with clear trip booking platform dated on 21 dec 2018. The flight was auto cancelled by airline.
As i have not travelled, i did informed to clear trip same day and shared all necessary proof requested by clear trip.
I am following up with clear trip refund team for my flight cancellation from airline. All requested document proof were submitted on 17 jan 2019. It was promised by clear trip that within 45 days refund would be processed. I am still awaiting refund from clear trip team. Can you help?
Thanks nachiket