Cleartrip — trip id[protected]

 
2 Reviews
Muscat, Oman, Muscat, Oman
 Mahaveer parakh on Apr 7, 2019
We have booked return tkt under ms tanisha parakh for ahmadabad to muscat to ahmadabad for 20th march & 8th april by spice jet air.
Due to cancellation of 20th march by airline & we request refund.
Last week i've received credit card statement than i come to know itsrefunded only ro. 28/- whereas i've paid ro. 67 for full tkts.
And ro. 8/- for return, whereas airline said full refunded because she is unable to come, so she cancel the trip.
My wife called spicejet call center & they confirmed to my wife full refund has transfer to clear trip.
And my wife spoke to mr nitin on your call center & he said ok, we will do the needful. Kindly send me confirmation of my balance refund amount by email.
[protected]@gmail.com

Complaint Status


[Apr 07, 2019] ClearTrip customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Mr. Mahaveer Parakh,

Kindly

1. Attach: e-ticket or PNR + INVOICE / receipt, which state the sums and currency

2. Give ID of the canceled flight according to PNR: date, number, origin - destination airport, passenger names

3. Specify:
have the air carrier provide dyou with
- the nearest flight till final airport
- hotel,
- drinks + food
following your complaint to them.

4. keep and show copies of your own complain and reply, if given.

Probbaly, you need to "go to" the court, if you need compensation in full.
For such type of dispute regarding the full compensation for 2 pasengers you can expect to hire the lawyer or a legal professional, charges from from Rs 6000, to assist you before the court.

The fair court shall award full compensation and the reasobale expences, which incured.

Regards.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
e--mail: aryan (at) vivaldi.net
supervisor's reply, Apr 8, 2019
NOTE,
If you live in Oman and you want to to dispute the full compensation, not OMR 67 only, in Oman,
we can assist for charge to do so before the Omani authorities (PACA or court, inter alia).

Regards.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)

Aryan engineers Ltd

e--mail with documents to < aryan(at)vivaldi.net >

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