Cleartrip — Trip Id[protected]

Address:

Unknown

My twitter handle- https://twitter.com/arpytaa

I've checked with Spicejet(PNR W89GWI) and Indigo(PNR UPBP3U) and both have confirmed that full refund has been credited to the agency but I have not received my refund in past four months. I have contacted the Cleartrip multiple times but they just ignored my concern and now my money is stuck with them.
Cleartrip doesn't have a functional email support, their call doesn't work, there is no live chat option where one can reach out to them hence I have been contacting them via Twitter. I have tweeted more than 10 times but their customer support does not help and they just ignored my concern and every time they just told me to cancel it through website. I told them that I tried getting the refund through their website but it doesn't have any option hence I am raising a complaint. I should be getting the full refund(not credit shell) as both the airlines have credited full amount to Cleartrip.