[Resolved] Cleartrip — Waiting for my refund

Mohamed Hassan ABd

Jun 12, 2021

Address:	DUBAI
Website:	CLEARTRIP

I booked my ticket on FEB 2020 . I am waiting for my refund more than 1 year. But until now I did not receive any refund from clear trip side. I submitted my BANK DETAILS & also the other details of which was requested from their side. Still they are sending email like " THEY ALREADY FORWARD TO CONCERN TEAM & WILL UPDATE SOON ". I replied them more than 50times within this one year & received this same email more than 5 to 6 times .

Also I called customer care support many times, they are telling the same .

Waiting for the positive response from your side .

Was this information helpful?

No (0)

Yes (2)

Jul 3, 2021

Complaint marked as Resolved

Finally after more calls & emails to the cleartrip, I got my partial refund ( i.e., From DXB - MAA ticket fare) of my Two way ticket . Thanks for the clear trip team for your support .I was continuously follow-up the team & they also provide me updates of my refund with kind words. If they are not picking the line, please call this alternate number +9714 8754545 (if you are in UAE) Or otherwise try to contact them through the Online Cleartrip Support Center page with the help of your Trip ID. Now I need to wait for my OMAN AIR ticket Refund ...

ClearTrip customer support has been notified about the posted complaint.