Cleartrip — wrong booking action and lack of response to complaint:trip id[protected] | |
I had booked the subject trip (Trip id[protected] with you and had subsequently cancelled the bangalore mumbai leg of the trip for which i had received the refund. I had however not cancelled the mumbai - jamnagar leg of the trip. Upon trying to check in at mumbai on 25th january 2019 at mumbai for the jamnagar flight i was told that the entire trip had been cancelled by"clear trip"and the flight was full. I had to plead with the air india manager to accommodate me with one seat as it was necessary for me to reach jamnagar on that day. Finally, i was able to get one ticket for which i had to pay a much higher amount. I have discussed these events with ms pooja at your call centre. I am attaching a copy of the trip ticket details printed from your web site on 5th jan 2019. I am also attaching a copy of the air india ticket issued to me at mumbai for which i had to pay rs 5830/. Please arrange to refund this amount to me along with compensation for the inconvenience and embarrassment caused to me because of your actions Regards Ravi kumar m n This email has been sent to your customer support a week back and there is no acknowledgement also!!! Was this information helpful? | |
ClearTrip customer support has been notified about the posted complaint. | |
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