Cleartrip — Wrong booking date while booking a flight from BLR to HYD on 14th May 2015 | |||
Its a horrible experience for me with Clear trip site booking today 14th May 15. I booked a flight from Bangalore to Hyderabad on INDIGO 6E-152 17.30 - 18:35 HYD on 14th May 2015, But The Clear Trip Site Has Booked My Ticket On INDIGO 6E 466 BLR - HYD - 14th May 15.25 - 16.30 I spoke immediately with your customer support regarding wrong flight booking and the associate cconveniently washed off his hands saying that its not cleartrip's fault but Indigo has booked me on 15.25 flight. if you can find out from my call recording after 1 pm today, the call was not properly attended and hanged in between my conversation. When I called Indigo, they also with ease said that Cleartrip site has booked the wrong flight and they are not responsible for wrong booking. Being an elite customer to clear trip, now ultimately me as a Customer has to take the suffering and bear the loss if am not able to reach the BLR Airport on time to catch the flight also cancel all my business appointment to reach early to the airport. And let me assure you if you people do not show me a satisfactory solution to me at the earliest, I will definitely post this complaint wherever possible on the net and to all heads in cleartrip. Its your duty to check where the fault lies and see that customer does not suffer. Was this information helpful? | |||
ClearTrip customer support has been notified about the posted complaint. | |||
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