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Cleartrip — zero refund [protected]

Address:600069

Cleartrip didn't make any tagline that if we book this flight they will not refund any amount (Since airline cancellation fee would be more than the ticket booking cost.

They didn't tell me this reason rather pulled time for 4 days. Later they provided this reason for zero refund. They are real time cheater who didn't mention while booking that no refund for booking this specific flight.

We booked for 6 adults and 2 children. Total cost was ~28000 and booking id [protected]
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ClearTrip customer support has been notified about the posted complaint.
Jun 04, 2018
Updated by Divya Bharath They customer support team keeps holding the call and disconnecting when I asked for either refund or re-book the tickets
Jun 05, 2018
Updated by Divya Bharath When I checked with airlines they did not take the entire money as alone cancellation.

Always book directly. Never through cleartrip. Cheating and they are really irresponsible At customer care.
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Jun 05, 2018
Updated by Divya Bharath The ticket clearly states that " This ticket is classified by ClearTrip as refundable".

However, when I cancelled the ticket, they informed me that this is a zero base fare ticket and can not be refunded. Who has taken the money if airlines has not taken.
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When I checked with airlines they did not take the entire money as alone cancellation.

Always book directly. Never through cleartrip. Cheating and they are really irresponsible At customer care.
Reply

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