Cleartrip.com — worst customer service - rescheduling the flights

Address:	Bur DUbai
Website:	www.cleartrip.ae

We received an email that our mumbai to dubai jet airways flight (27th april 2019) has been cancelled and we have to contact cleartrip to reschedule the ticket. However, despite my repeated calls with different executives in clear trip, the rescheduled ticket has not been sent to me.

It has been confirmed by the clear trip executives that flight has been scheduled, but i have not received the ticket yet. Wehn we called the next day, they informed us that tickets could not be booked and now there is no availability of tickets. My repeated calls to clear trip are not attended and being ignored. My call is put on hold and never addressed. I am still on a call with them and on hold for last 1 hour. I have spend so much money and time just speaking to the customer care staff but all in vain.

I seek support of higher authorities resolve this issue soonest possible to avert last minute pressure.

Regards,
Kinjal mehta
[protected]
Clear trip id[protected]