Clicklytics — Clicklytics reservation amount taken but no room reserved and not refunding my booking amount

Jairaj Edalolu

Address:	Hyderabad, Andhra Pradesh
Website:	www.alpineglow.net

Hi Sir

I had booked Alphine Glow Residency- sunrise hyderabad hotel via website www.alpineglow.net. My request was taken and after one day, I got a link to pay the money and confirm the booking. The link redirected to Clicklytics and I made the payment online.

Booking Reference Number - SUN[protected]
Booking Date - 18/02/2016
Check In: 06/03/2016 Check Out: 08/03/2016

Upon reaching the hotel now i.e., 06/03/2016, the hotel management is informing that no such reservation or payment has been done.

Tried reaching Clicklytics, no response.

Either allotting a room or refunding the money would be preferred.

Please assist.

Thanks,
Jairaj

+1 photos

Was this information helpful?

No (0)

Yes (0)

eZeeCloud customer support has been notified about the posted complaint.

Related eZeeCloud reviews

View all 36 eZeeCloud Reviews

Comments

sreekanth.murali

from Kodungallur, Kerala

I have booked a hotel in Wynad through Clicklytics. At the day of the booking, they said that the room is confirmed. However when. I talked to the host, he said he received no booking request from clicklytics.
Now Clicklytics is not refunding the money too.