Clinical Diagnostics Centre — burning sensation and pain in lower back after chest x ray at midnapore scan centre (gross negligence

I sri abhijit banerjee visited midnapur scan centre diagnostic, keranitala, midnapur, west bengal for a chest x ray on 15/01/2017.

After paying the full amount (Case no. Mid[protected] & receipt mid[protected] i was allowed entry to the x ray room.
There i was asked to take off the cloths of the upper part of the body (Shirt banyan etc) and asked to sit in the bed. (I was a bit surprised as chest x rays are normally taken in standing condition.) they person (Gent) who asked (Read ordered) me to take of the cloths o[censored]pper part and sit on the bed, switched on the lights including a ray that was coming and falling on by back. He then disappeared in the adjusted chamber asking me to be sitting in the same position. After almost 2/3 minutes i felt a burning sensation in my lower back but withstood it. During that time an older (Probably another technician also entered the room.

After 3/4 minutes the actual technician (A bearded guy) came and asked me to hold a plate in my hand a press it against my chest. I was a little surprised as the plat was supposed to be attached to a wall. However, on good trust, i again obeyed the order and was asked to hold the breath and release it and within that time the x ray was done.

I asked the technicians is all was ok and they said yes.

After coming home the burning sensation persisted and i visited the scan center (X ray chamber) again and asked for the technician.

The person present there was the guy who probably lit the light and the rays during my test but he first denied of being there.

Then there was an attempt to give me the impression that the person (S) who had conducted the examination was not even there.

When i asked for the name of the person or his whereabouts (Definitely it needs to be logged somewhere) i was denied of the same.

Incidentally, the person who did the x ray (Bearded guy) entered the room at that point. The person who denied so far called this person "dada". I told my problem to the technician and he said the sensation should be something unrelated to the x ray and there was no overdose /over exposure of rays. On questioning about the procedure of the test, they said that because the x ray play has come out of the wall so they was somehow managing the procedure by asking the patient to hold the plat in the chest and taking the x ray in sitting position.

I returned home with an anxiety and waited for the report. I the evening i received the report but the burning sensation in the lower back is still there. I also tried to meet the midnapur scan centre l administration but was informed by a lady in the front desk that no body was there. Incidentally the old technician was also standing in the front desk at that time.

Is the authority aware about deviation to the standard practice (Taking chest x ray in sitting position asking the patient to hold the plate in his hands) and is it a stadrard practice to keep a person exposed to rays for 3/4 mins while the actual technician comes?

The pvt scan centre is interested only in money without having any concern about patient safely and care. Even the bare minimum rules are not adhered to as evident in this case.

The clinic authority has not responded to any of my mails and verbally denied of any over exposure of x rays.

However, the burning sensation is still persisting and i never had it before the ray was given (I was not having any lower back burning sensation while i went for the x ray).

I hold the x ray technicians (Who did my chest x rays) responsible is this and if there is any a serious heath hazard because of their criminal negligence and apathy.

Request you do look into the matter and do the needful.