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Clothing Heart — delivered product quality is worse and neither unable to return the order nor able to reach them

Dear team, i bought a dress (Order id:[protected] from clothingheart.com and recieved the dress with extreme poor quality. I tried requesting for refund the order but i don't have an option in the account page and neither customer care whats app number ([protected]) nor customer care mail id (Query. [protected]@gmail.com) are not responding.

Pls help.
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Complaint Status


[Jan 28, 2019] Clothing Heart customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

I have ordered a dress...But the size and material is not proper so I wanna return it...Plzzz tell the procedure to return the item...And plz refund the amount
Please reaturn this probuct
Verendra sharma's reply, Jan 21, 2019
Sir, my cloth is not right please return my product

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    Clothing Heart
    Customer Care Service
    Customer satisfaction rating
    1%
    Complaints
    420
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    0
    Resolved
    2
    Clothing Heart Phone
    +91 92 6564 1005
    Clothing Heart Address
    Katargam, Surat, Gujarat, India - 395004
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