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Clothing Heart — order no.[protected] dt 23/01/2019

I have purchased a dress from clothing heart. The product received is not as seen in the picture. It is 3/4 th sleeves whereas in the picture it is full length. I am unable to get into the dress as the neck is too small.
I want to return and take refund.
Clothing heart phone number is not answering. They people are replying to emails.
I need the action immediately.
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Complaint Status


[Feb 01, 2019] Clothing Heart customer support has been notified about the posted complaint.
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    Clothing Heart
    Customer Care Service
    Customer satisfaction rating
    1%
    Complaints
    420
    Pending
    0
    Resolved
    2
    Clothing Heart Phone
    +91 92 6564 1005
    Clothing Heart Address
    Katargam, Surat, Gujarat, India - 395004
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