[Resolved]  lee copper — JABONG CREDIT

Address:Mumbai City, Maharashtra

I was not getting my JABONG credit, I called them many times they were giving me only false promises. I called me advocate and told him the problem, he suggested me to call for a product of same amount which I was going to get as JABONG credit and told me after getting the parcel do not pay them the money. I did the same and got my money in way of product.
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Aug 13, 2020
Complaint marked as Resolved 
Sep 25, 2017
dangar suresh's response
Not is sape
Complaint comments 

Comments

JABONG should take care regarding the complaints seriously or they will get in trouble very soon, all the consumers will file the complaint against them in the Hon’ble Court of law.
Dear Naresh

We understand that customers want their refunds processed in the least possible time and we have certain processes and procedures to safeguard interests of the customers and ourselves. Since you had requested a refund prior to us receiving your returned item and wanting store credits within 24 hours is not within our stipulated time frame (refund policy). We are somewhat shocked your advocate advised you "to call for a product ... not pay them the money." We are thankful that you paid us the balance money you owed us after adjusting value. Please contact us for any clarity on shipping and return policy.

With Regards
Team Jabong
Product is not fair

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