[Resolved]  Liberty Shoes (Gliders) — The Sole Worn Out and Cracked

Address:

Dehradun, Uttarakhand

Dear Manufacturers,
I am an Army Officer, who by virtue of belonging to Karnal have been patronising Liberty Shoes for over Twenty years. During end 2010 I had purchased Liberty Shoes(Gliders, Black colour,Size 6) from the Liberty show room in Treasure Island Mall at Indore(MP). Within just seven months of purchase the sole rims started powdering off followed by the soles devaloping cracks. Since mid 2011, I have been approaching the shoe shops selling liberty shoes to advise remedy. But nothing positive has been advised by any one. Today I went to a proper Liberty outlet on the Rajpur Road Dehradun. He asked me for the Bill; which I do not have now. He only told me that the guaranty of these shoes is from date of manufacture onwards; something no retail seller intimates the purchser at the time of purchase. I, do not have the Bills with me any more and not even the container pack.
I request that either my shoe be changed or alternatively its sole be changed. I may please be advised action accordingly.

Col Rajbir Singh Rohella
22, Mayur Vihar Colony
Sahastradhara Road
Dehradun, Uttarakhand(248001)
Phone No. [protected].