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Cloudtail India Private Limited — refund my money

My name is vivek vishwakarma and i had ordered a product of rs. 1021 extacy by red chief men’s rust leather sneakrs-7 uk/india (41eu) in amazon on 15/10/2019 & i returned this order due to personal reason. And on 26/11/2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this refund reference number 481822 and told me to fill charge dispute form but state bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected] (Sbi debit card).
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Dear Sir, we are sorry for the inconvenience caused to you . If you are facing any issue with the procedure shared by Amazon so please contact to Amazon Customer Care and they will help you.

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    AT POTH THE KESHKAL DIST KONDSGAON CG, Kondagaon
    Chhattisgarh
    India

    Complaint categoryCategory: Online Shopping
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